Privacy Policy
Allstar field app · effective
Allstar is a field sales app used by home-improvement companies and their representatives. A company (“your company”) creates accounts for its team; this policy explains what the app handles on your company’s behalf.
What we collect
- Your account: name, email, phone number, job title, profile photo, your role and team, and a password (stored only as a salted hash).
- Your location: precise location while the app is open, to show where you are on the map, to find nearby leads and to record where a visit took place. The app does not track you in the background.
- Photos: pictures you take or choose for a lead, and your badge photo. Saving your badge writes an image to your photo library only when you choose to.
- Work records: visits, outcomes, notes, appointments, tasks and routes you create.
- Homeowner information: addresses and any contact details your company imports or you enter, including Do Not Contact requests.
- Technical data: sign-in sessions and basic request logs used to keep the service working and secure.
How it is used
Only to run the service for your company: showing leads and maps, recording field work, verifying a representative’s badge for a homeowner, sending account emails, and reporting to your company. We do not sell personal information and do not use it for advertising.
Who it is shared with
- Your company, which controls the data about its leads and team.
- Service providers that run parts of the app: Cloudflare (hosting and storage), Google Maps Platform (map display, place search, Street View, directions), Resend (account email), and, where your company turns them on, GoHighLevel (its CRM) and Geocodio (turning a map location into a street address).
- Anyone who scans your badge QR code sees your name, photo, company and whether your badge is current.
Address data used to find houses in a territory comes from public and open datasets (Overture Maps, the U.S. National Address Database, and U.S. Census data). Postal town names for ZIP codes: © GeoNames, CC BY 4.0. City of Milwaukee addresses: © City of Milwaukee, CC BY.
How long it is kept
Your account data is kept while your account exists. Lead and work records belong to your company and are kept until your company deletes them. Homeowners who ask to be forgotten are erased, and stay erased.
Your choices
- Delete your account at any time in the app: More → Edit profile → Delete my account. This removes your sign-in, profile, badge and your own visits, notes and photos; leads you worked stay with your company.
- Location, camera and photo access can be turned off in your phone’s Settings; parts of the app that need them will say so.
- Homeowners can ask the company that contacted them to stop contacting them or to erase their information.
Children
The app is for working adults and is not directed to children under 16.
Contact
Questions or requests: the office of the company that gave you your account.
See also the Terms of Use.