Troubleshooting
When something isn't working the way you expect
Working with No SignalThe app is built to work in a dead zone. Here's what keeps working, what waits, and how to tell.Something Hasn't UploadedA number next to the sync chip that isn't going down. What it means, what to do, and why your work is safe either way.Nothing on My Map or RouteAn empty map is almost never a broken map. The app tells you which of five reasons it is — here's how to read it.